Shipping & Returns
All domestic orders are shipped within 48 hours using Canpar services. You will be notified via email with a tracking number. All orders must be paid in full prior to shipping.
Please Note: We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs. Customers have up to a maximum of 90 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order.
Damaged / Missing Merchandise
Please inspect all packages immediately upon delivery. If you believe that an item is damaged/missing, please notify us via email within twenty-four (24) hours of receipt of the product. It may be necessary for us to contact the courier company for damage inspection and open a claim. All original packing materials must be kept for claim purposes. In all cases the damaged merchandise must be returned along with packaging materials. EvaBella Beauty Supply Inc reserves the right to either replace the item or offer an in-store credit towards other products. In order to maintain hygienic products we do not accept returns on any orders unless specifically authorized by customer service.